At Waldwunder Hotel, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with our website, services, and facilities.
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
Booking and Payment Details: Credit/debit card details and transaction history.
Technical Data: IP address, browser type, device information, and browsing behavior on our website.
Communication Data: Any correspondence with our customer service team.
We use your data to:
Process bookings and payments.
Provide customer support and respond to inquiries.
Improve our services and website experience.
Send promotional materials and personalized offers (with your consent).
Ensure security and prevent fraudulent activities.
We do not sell or rent your personal data. However, we may share information with:
Payment Processors: To handle transactions securely.
Service Providers: For website hosting, analytics, and marketing services.
Legal Authorities: If required by law or to protect our rights.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
We implement stringent security measures to protect your personal information, including encryption, access controls, and regular security audits.
Depending on your location, you may have the right to:
Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Object to data processing in certain circumstances.
We use cookies to enhance your browsing experience. Please refer to our [Cookie Policy] for details on managing cookies.
We may update this policy periodically. Any changes will be posted on this page with the revised date.
For any privacy-related inquiries, please reach out to:
Waldwunder Hotel
info@waldwunderhotel.org
+49 89 983254601
By using our services, you acknowledge that you have read and understood this Privacy Policy.